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Guestbook. Page 539

Home/Reviews/Page 539
  • Èãîðü
    Date of review: 2015-02-20
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    Èãîðü inform about service:
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  • Saul
    Date of review: 2015-02-20
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    In a few words my experience with you guys goes like this. 1-i was worry. 2-you guys had patience with me. 3-you guys deliver. 4-i love you all of your team. I will use your service from now on. Thank you. Thank you thank you.
    Manager response:  Saul, thank you for using our service! Have a nice a day!
  • Marius
    Date of review: 2015-02-19
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    Excellent service!
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    Manager response:  Marius, thank you for Your appreciation of our work. We will be glad to perform more than one Your order.
  • Jim
    Date of review: 2015-02-19
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  • Robert Aldrich
    Date of review: 2015-02-19
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    I have been a regular customer for over a year. However, this is the first time that I have felt compelled to provide direct feedback about my order. It was nearing Valentine’s Day, so I wanted to get flowers for my fiancee. Well, her mother was just released from the hospital into the care of my fiancee (after surgery), so I wanted to get her a recovery bouquet, as well. That would have left my fiancee’s beautiful daughter as the only one in the home not receiving flowers; and of course, that is unthinkable! Even thought I have an established account with UFL, I did not know how to place a single order for three bouquets to three women with three messages. So, I used the 24-hour/7-day chat capability to get help. The agent that assisted me was professional, capable, and wonderfully patient and helpful - she even helped me with my grammar (as I am just learning the local language). The flowers were delivered on time and as beautiful as ever! It is a pleasure doing business with UFL and they will continue to get my patronage. My agent is an asset to the company. If I weren’t engaged to be married, I would buy her flowers just as a thank you for her help!
    Manager response:  Robert, thanks for Your review! We are very grateful for Your words. We are glad that You were satisfied with our service. We will try not to disappoint You in the future.
  • edward
    Date of review: 2015-02-19
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    Thank you so much.that was excellent very fast delivery person. I will use you all again next time. thanks again. Edward Springfield
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    Manager response:  Edward, thanks for Your review! Look forward to Your next order.
  • islam
    Date of review: 2015-02-19
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  • Jurand
    Date of review: 2015-02-18
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    The delivery - I was informed using Your chat - will be between 12-20 p.m. And I wanted delivery after noon. BUT the real delivery was ca. 9 a.m. and the person whose was supposed to received it was not at home...
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    Manager response:  Hello. Thank you for your feedback. According to the rules of our company, the delivery time on February 14 was not guaranteed. We noted that delivery will be done during the day. To avoid similar situation in the future, please read the rules before placing order. Thank you for your understanding.
  • jens
    Date of review: 2015-02-18
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    wery pleased that it finaly worked out. but i would like to hear how and where you delivered, because of the problems of not beeing able to enter the premmesis. please explain. best regards jens [email protected]
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    Manager response:  Hello ! Your order was not delivered but is considered as delivered. You`ve not noted phone number of the recipient and number of apartments in the order. Florist has not found the recipient by this address and flowers were delivered back to the shop. Recipient has not contacted with florist also. But as the bouquet was done and was kept in the shop some time, order is considered as delivered.
  • Todd
    Date of review: 2015-02-18
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    flowers were beautiful. She loved them! Thank you UFL!
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    Manager response:  Thank you Todd. We are happy when our clients are happy.
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