Delivery terms on 7, 8, 9th of March
Due to high occupancy on these dates, please review the delivery terms below:
- Time intervals:
For orders to Kiev and Ukraine you can choose only one of the following time options:
- from 6AM to 9AM
- from 9AM to 6PM
- from 7PM to 11PM
All international orders will be delivered during the day – from 8AM to 11PM.
- Call to the recipient
Please be sure to put the phone number of the recipient. The absence of a telephone number can affect the order delivery. We reserve the right to call recipients in advance to verify the address and agree the time of delivery. If we cannot contact the recipient, there is a possibility that the delivery will be rescheduled to the next day.
On these dates photo is not guaranteed and can be may not be done even if you asked to take photo in comments or added the item with this service to the cart.
- Order status
For any information of your order, please provide the order number. The status of the order can be checked in your account or at the website in field ‘Order tracking’.
- Delivery to business address
If the recipient cannot meet the courier at the reception or is absent at the given address in specified time, we reserve the right to leave the order with the recipient’s colleagues.
- Flowers replacement
In case of lack of any flowers or items we contact the customer for approval of replacement. If it’s impossible to agree the change (no connection or big time difference) we reserve the right to make items change according to the same price and value.
- Delivery to small cities and suburbs
Delivery of the orders, made on March, 8 after 12PM to small cities and villages, can be rescheduled to March, 9.
- Change of the order details
After March, 7 in all orders, made for March,8 any changes in address, items or text cards are unavailable.
Flower Delivery to Kiev, Ukraine and the world
Flowers delivery Russia
Flower delivery to Russia is
Call before delivery:
We reserve the right to call the recipient before delivery. In this case we don't specify the items to be delivered and the sender's name, so surprise is remained.
The shortest time of delivery is 8 hours after the moment of payment to the regional centers. Send flowers to other cities is perfomed during the day with no specific time.
Night delivery (from 8 PM to 10 AM*), as well as delivery of the non-flower orders is not possible.
Delivery is performed during the day by prior arrangement with the recipient.
Orders to the regional centers are accepted until 4 PM*.
Delivery to other cities should be placed 1 day ahead or agreed with managers.
We reserve the right to substitute flowers or gift products at the same cost or outlook, if within a few hours you can not communicate with the customer using the contact details specified when ordering (E-mail, phone).
* by local time in Kiev, Ukraine
Flowers around the world
Be sure to read the rules for delivery of the CIS and the
→ Delivery cost:
To find out the cost of delivery to the World countries click here
and start typing the name of the city of delivery.
Night delivery (8 PM - 10 AM*), as well as delivery of the non-flower orders is not possible
→ Delivery time:
The speed of the order delivery is 2 days from the moment of payment. Urgent delivery must be
agreed with managers.
Same day delivery is available to Europe, Africa, North and South America. Such orders must be
placed till 11:00 by Kiev.
Orders to Asia, Australia and Oceania should be placed 2 days before.
International delivery is possible from Monday to Saturday. Delivery on Sundays is not
guaranteed and can be moved to Monday.
* by local time in Kiev, Ukraine